Information we may process
When you contact us for support, we receive your email address and the information you choose to include in your message. Please do not send passwords or payment card details.
Grand Line: Final Isle may process device and app information, gameplay progress, crash reports, and service logs needed to operate, secure, and improve the game. The exact data depends on the features and services used in the version you play.
How information may be used
Information may be used to deliver the game, save progress, answer support requests, diagnose technical problems, protect the service, and meet legal obligations.
If purchases or online features are available, relevant app-store or service providers may process the information needed to provide them under their own policies.
Service providers
We may use hosting, analytics, crash-reporting, app-store, or customer-support providers to help operate the game. Their access should be limited to the services they provide. Please review the policies of any platform or provider you use with the game.
Retention and your choices
Information is kept only as long as needed for the purposes described here, unless a longer period is required by law. You can ask about access, correction, or deletion of your information at wonghangjik@mengvisionculture.bond.
Some records may need to be retained for security, legal, accounting, or dispute-resolution reasons.
Children and security
If you believe a child has sent us personal information without appropriate consent, please contact us so we can review the request.
We use reasonable measures to protect information, but no online service can guarantee absolute security.
Updates and contact
We may update this Privacy Policy. The latest version and its effective date will appear on this page.
For privacy questions or game support, contact Meng Vision Culture Limited at wonghangjik@mengvisionculture.bond.